Returns & Exchanges

At Sagarabootmaker, we take pride in our artisanal craftsmanship and want to ensure your footwear fits perfectly. If you are not completely satisfied with your purchase, we offer a 14-day window for returns or size exchanges on all unworn items.

1

Initiate Request

Contact our customer support team within 14 days of delivery with your order number and reason for return to receive a Return Authorization.

2

Prepare Package

Place the boots in their original packaging, ensuring all tags, extra laces, and dust bags are included to avoid restocking fees.

3

Ship Items

Affix the provided shipping label or use a tracked courier service to send the package back to our workshop for inspection.

4

Quality Inspection & Refund

Once our artisans verify the boots are in pristine, unworn condition, we will process your refund or ship your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing